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Frequently asked questions

What is the return policy?

Digital products such as mixes are not refundable or cancellable once payment has been made. Physical products can be exchanged or refunded if they have not been used, shipping costs are the responsibility of the buyer.

How can i download the mix i've purchased?

After your payment, you will be redirected to a summary page of your order containing the download link, this link is also available in your customer account. You will also receive a download link by email.

How many times can I download the mix I purchased?

You can download 5 times a mix you’ve purchased.

Does my download link expire in time?

No, your download link has no time limit, the only limit is the number of times (5 times) you can download the file.